REPORTING AND SUPPORT

BUSINESS REPORTING

Rexel Industrial Solutions (RIS) provides a range of business reporting tools and solutions designed to enhance operational efficiency, decision-making, and strategic planning.

REXEL INTELLIGENCE (RBI) SYSTEM 

The Rexel Business Intelligence (RBI) system feeds from our ERP system and can provide all necessary spend and usage reports for any customer over any required period. We pride ourselves on delivering information in a user-friendly and presentable format.

DATA ANALYTICS AND REPORTING TOOLS

RIS offers advanced analytics platforms that allow businesses to analyse their purchasing patterns, inventory levels, and energy consumption. These tools help in making informed decisions based on real-time data.

INVENTORY AND SUPPLIER PERFORMANCE MANAGEMENT

Inventory management systems provide insights into inventory levels, turnover rates, and stock availability, helping businesses optimize inventory management and reduce costs. Complementing this, supplier performance review tools evaluate suppliers based on delivery times, product quality, and pricing, aiding in supplier selection and management.

SUSTAINABILITY AND CUSTOM REPORTING SOLUTIONS

RIS offers sustainability reporting tools to track and report on sustainability initiatives, helping businesses measure their environmental impact and progress toward sustainability goals. Furthermore, RIS can develop tailored custom reporting solutions to meet specific business needs, allowing for more granular insights and analysis.

MOBILE AND CLOUD-BASED ACCESSIBILITY

Many of RIS’ reporting tools are accessible via mobile and cloud platforms, enabling users to access critical data and reports anytime, anywhere, enhancing flexibility and responsiveness.

INTEGRATION WITH ERP SYSTEMS

RIS’ tools can often integrate seamlessly with existing Enterprise Resource Planning (ERP) systems, providing smooth data flow and enhanced reporting capabilities across business functions.

SUPPORT PROGRAMMES

Repair and Support Program

Where viable, RIS works with our customers and suppliers to review opportunities to repair rather than replace. Each of our stores has a laydown area where site maintenance teams can leave items that could potentially be repaired. We then work with our suppliers to review each of these items to see if repair is possible.

There are numerous factors to consider, including safety, cost, of repair, efficiency, and downtime. This includes identification, receipt of returned items, structured, return processing, failure, analysis, repair cost estimate, repair vs. replace estimates, and customer communication.

RIS works with customers’ engineering teams to identify opportunities where products can be repaired rather than replaced. We present these findings, which are then documented in our Project Cost Savings tracker. The customer makes the decision to proceed based on the cost-benefit potential and compliance with issues such as warranties.

We have a fully documented returns process controlled in conjunction with our Quality department. Rexel works with various suppliers on behalf of our customers to offer re-work and repair programs based on client-specific requirements. We take a proactive, customer-centric approach to identifying re-work and repair programs based on manufacturing processes and parts used.

REVERSE ENGINEERING OF BESPOKE PARTS

Damaged parts such as stainless-steel shafts and guiderails are repaired through RIS’ supply chain partners. This extends the life of the part and generates hard savings for our clients.

MOTOR PROGRAMMES

Electrical motors are rewound to increase the life of the part, generating hard savings for our clients.

MECHANICAL SEAL PROGRAMMES

Mechanical seals are re-worked to increase the life of the part, generating hard savings for clients.

PUMP PROGRAMMES

Pumps are re-worked to increase the life of the pump, generating hard savings for clients.